Privacy Policy

SchoolReporter is a school-management platform used by schools, staff, students, parents and authorised administrators. This Privacy Policy explains how personal information is collected, used and protected when you use the application.

Information We Collect

Depending on the services used, we may process:

  • Names, email addresses, telephone numbers and account details;
  • Student admission, attendance, class, academic and assessment records;
  • Parent, guardian and staff information;
  • School, billing and transaction information;
  • Device, browser, IP address and application-usage information; and
  • Messages, documents, photographs or other information uploaded to the Platform.

How We Use Information

We process information to:

  • Create and manage user accounts;
  • Provide academic, administrative, communication and reporting services;
  • Process subscriptions and authorised payments;
  • Maintain security, prevent misuse and resolve technical issues;
  • Communicate service notices and provide customer support;
  • Improve the Platform; and
  • Meet contractual, regulatory and legal obligations.

Each school is responsible for the information it enters into SchoolReporter and for obtaining any consent or other lawful authority required to process the personal information of its students, parents and staff. SchoolReporter processes school records primarily on the instructions of the relevant school.

Sharing of Information

We may share information with:

  • The school or organisation connected to the user’s account;
  • Authorised staff, parents, guardians or students according to assigned permissions;
  • Hosting, communication, payment and technical service providers;
  • Professional advisers and regulatory authorities where required by law; and
  • Another organisation involved in a lawful business transfer.

We do not sell personal information.

Children’s Information

Student and children’s information is processed only for legitimate educational and school-administration purposes. Schools and authorised parents or guardians must ensure that all required permissions have been obtained before submitting a child’s information.

Data Security and Retention

We use reasonable administrative, organisational and technical safeguards to protect information. However, no online platform can guarantee absolute security.

Information is retained only for as long as reasonably necessary to provide the services, meet legal obligations, resolve disputes or comply with the instructions of the relevant school.

Your Rights

Subject to applicable law, you may request access to, correction of, deletion of or restriction on your personal information. You may also object to certain processing, withdraw consent or request data portability.

Requests concerning school-controlled records should first be directed to the relevant school. Requests concerning SchoolReporter accounts or services may be sent to the contact details below.

Cookies and Third-Party Services

SchoolReporter may use cookies and similar technologies for authentication, security and application functionality. Third-party services, including payment providers, may operate under their own privacy policies and terms.

Changes and Contact

We may update this Privacy Policy when our services or legal obligations change. The revised version will be published with a new effective date.

For privacy questions or requests, contact:

SchoolReporter
Email: clients.schoolreporter@gmail.com
Telephone: +2349063647015